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Libraries on CTSLink Direct can be classified as Public, Restricted, or Confidential. If you need to upload information that you consider Restricted, please contact CTSLink Customer Service to have your library security level evaluated and configured properly. If you see the check box and a request to certify, then that library utilizes normal security and it is not acceptable to upload files with restricted data. Doing so puts Wells Fargo, its business partners and customers at risk of having their information exposed.

Confidential - Refers to sensitive company and consumer data having a medium to high risk level. Access is limited to groups with a specific need to know, as required to perform a particular business function or activity. Unauthorized disclosure or destruction of Confidential Information may have a negative impact on consumers, Wells Fargo, its customers or team members, or result in regulatory, reputational and/or financial consequences. A breach of sensitive consumer information may require regulatory notification to one or more federal/state agencies and impacted individuals.

Restricted - Refers to sensitive company and consumer data having a high risk level. Access is limited to explicitly pre-designated individuals with a stringent business need to know. Unauthorized disclosure or destruction of Restricted Information could cause severe harm to consumers, Wells Fargo, its customers or team members; could result in severe regulatory, reputational and/or financial damage; or provide significant advantage to a competitor. A breach of sensitive consumer information may require regulatory notification to one or more federal/state agencies and impacted individuals.

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