If you are a first time user or unsure of how to use our site, this page will familiarize you with some of the basic formats and answer some of the frequently asked questions about this site. In any event, you can always call the CTSLink/SecuritiesLink Customer Service at Toll Free at 866-846-4526 during normal business hours (8:00AM to 5:30PM Eastern Time) and one of our representatives will be glad to answer any of your questions.

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  • I need access to a library. Who do I contact?  Each CTSLink Direct Library is managed by a primary and secondary manager who assign access to the library. If you know the manager of the library that you need, please reach out to them or to your Computershare contact. If you do not know the manager or your Computershare Contact, please send an email to Please include your user ID and the library that you need access to. We will reach out to the library manager on your behalf.